Customer Focused Supply Chain Management

For individuals who interact with and support supply chain professionals!

The new CFSCM course provides non supply chain management professionals with an opportunity to gain an insider’s view of supply chain management (SCM). It offers fundamental knowledge of the functions of SCM and is designed to quickly and effectively educate team members who interact with or support supply chain activities, helping to increase efficiency and generate ideas for improvements.

Participants in this program will:

  • Learn the basic terminology used in SCM and be able to effectively communicate with SCM teams.

  • Understand the basic elements of SCM and how improvements in processes and communication can lead to increased overall customer satisfaction and profitability.

  • Be more fully integrated as a part of the team supporting the increasingly important SCM function.

Get started today!

This full day workshop can be taught onsite at your facility. Your investment is $295 per person, which includes materials and tuition. Discounts are available for large groups and there is grant funding available through Blue Ridge Community College.

Please see our Events page for dates and times of current public Customer Focused Supply Chain Management offerings.  Any module can be offered at your facility for groups of 8-10 participants.  Please contact David Warren (Chapter President) for details at: or by phone at 540-560-7042.